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Process Design & Re-Engineering

Increased Business Process Efficiency

What can BSMimpact do for me?

Reducing costs.  Increasing margins.  Doing more with less.  If it were all that easy you would already have done it, right?

It’s not easy.  But it’s a lot easier if you have vast experience of delivering it for other businesses already.

BSMimpact consultants are not academics or theorists.  They are all real-world business practitioners and they know what works. 

Every business is unique.  Therefore every BSMimpact engagement is tailored.

Even so, core elements and approaches have proven their value time and again: 

ITIL Best Practice adoption

Should we do ITIL?  Are we ITIL compliant?

These are the wrong questions.

ITIL is a collection of best practises, each having proven merit in maximising the value of an organisation’s IT investment.

BSMimpact consultants’ experience enables them to recognise where the pragmatic adoption of elements of ITIL will deliver quantifiable gains to your business.

Read Matthew Burrows views 12 months after the launch of ITIL v3: ITIL v3 Analysis

ISO/IEC 20000 Readiness assessments

Competitive Advantage.  Cost Savings.  Improved Quality.  Higher Staff Morale.

All of the above are cited by ISO certified businesses as benefits they have realised through undertaking the process.

BSMimpact ISO/IEC 20000 practitioners are experienced in delivering comprehensive, honest appraisals to ensure you achieve certification.

Find out more here: ISO/IEC20000

Process Maturity assessment

How do we compare with our competitors?

Understand how your business compares with your competitors and with the leading exponents of best practice within your sector.

BSMimpact Process Maturity assessments are structured and clear.  They facilitate you competing with the best and identifying initiatives to facilitate further efficiency gains.

Process Maturity assessments can often be delivered in only a few weeks.

Related 2009 ServiceTalk article here: Operational Efficiency

Auditing

For positive reasons!

Good auditing is a positive, supportive means of facilitating improvement.

The auditor should not be seen as an infiltrator from whom the business needs to be defended.

His job is to help you to quantify what exists today in order to build a better tomorrow. 

Published 09082010
   
 

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